Recently in Driving and HR Category

After driving around visiting family and clients this week and putting about 700 miles of driving on my car in just a few days, I witnessed a troubling epidemic on the roads.

Apparently, we have an issue with drivers who suffer from injuries to their left hand that prevent them from using turn signals appropriately. Maybe we need to start a charity to assist these people so that they can use blinkers without the use of their left hand, or educate them on the ability to use them in the event they can use their left hand while driving.

At the workplace, there may be "signals" that we neglect to use like telling people we are leaving for the day, logging off a computer at the end of the night, punching a time clock appropriately and so on.

Learn to use signals properly, in the car and at work!

Few people know I am fueled creatively by my intense hatred for Angela Lansbury due to her portrayal of Jessica Fletcher in "Murder She Wrote". Lansbury and the writers of Murder She Wrote fooled my grandmother and many other unsuspecting viewers into believing that somehow this character just happened to show up anytime a murder happened and wasn't the perpetrator. I find it hard to believe, and also feel that the show should have been called "Murder She Did".

All kidding aside, sometimes seeing the same situation pop up over and over again with the same cast of characters can lend people to believe that its the people and not the system that are to blame. Whether its poor customer service, poor sales, or lack of consistency, it's easy to point the finger at your employees, when in actuality it may be the result of poor training, poor management, or a poor system run by otherwise competent people.

The next time you rush to judgement that your people are to blame, think about what you can do to improve your marketing, management, or training.

I was making my horrific holiday commute from exit 1 to 7 in Danbury, CT yesterday to visit my family for the holiday weekend. Making sure I finished up with my last client before 4pm so I could avoid the holiday rush, I nonetheless was caught up amongst some of the most insane and incompetent driving I ever see on the planet.

What always baffles me is why people go about 70 miles an hour and then go to a dead stop behind cars without regard for the people behind them or in front of them. Thankfully, the drivers around me followed my lead and drove a steady 10-20 miles per hour through all of the mess to avoid having these stops and starts when possible.

Sure enough, there was no accident on the road, but it took 30 minutes to get through this stretch because of all the stop and go traffic.

About 20 years ago, I remember there being signs saying "No Stopping" along this stretch, but to this day, I have yet to hear of someone who has received a ticket for speeding into traffic and coming to a dead stop in the highway.

If laws like this were enforced, these type of issues on the roads would be avoided. Similarly, in the workplace, if simple rules that aren't thought of enough were enforced, we'd have a more productive workplace.

What's your equivalent of the "No Stopping" law in the workplace? Think of internet usage, unauthorized breaks, lateness, and others that hamper productivity, and see how you can enforce them to ensure that the workplace is a place of value to everyone.

This Saturday at the Baptist Health 7th Annual Holiday Celebration in Scotia, NY, I will have a booth from 11-4 offering advice on business, technology and human resources. 

At my booth, you will get the chance to win an iPod Touch, iPod Shuffle, or one of two $15 iTunes Gift Cards.  All you have to do is come to the craft fair/celebration (Free Admission!) between 11 and 4 and fill out an entry blank at my booth.

As an added bonus, even if you don't win one of the prizes, you can put up to three HR/business/technology related questions on the entry form and I will get back to you within 48 hours with some advice and feedback.

I look forward to seeing you this weekend!



Robert


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On Lake Avenue in Saratoga, there is a hill at a traffic light where I am waiting for someone to pull so close that I accidentally back into them because they are too close to me.  It's frustrating; I leave a couple yards between me and the car in front of me to prevent that car from backing in to me, yet the cars behind me always find the need to park as close as possible with no regard for safety.

At the workplace, a similar situation arises when too much emphasis is placed on looking over the shoulders of those who work for you.  When employees feel that every single move they make is being watched, it creates a situation where mistakes may happen and frustrations may grow.

Whether its at work or on the road, leave a little space between you and the person in front of you, and you'll find it will add a sense of calm to the well-being of all.
Today I present to you the first post in a series I call "Driving and HR".  One can learn a lot by looking at situations on the road and how they can translate and correlate into dealing with situations in HR and your career.

Left turn lanes have always amazed me in terms of how people don't seem to understand how to use them properly.  I notice how often people make left turns either pull over to the right to make a left turn, or wait until the car coming towards them in the other direction has completely passed.

Let's look at situation 1 - cars that pull over to the right to turn to the left to prevent others from passing them on the right.  Left turns can be challenging, and so can crossing over to the other side of the table when in a discussion about something new.  The worst thing one can do is to block others from intervening (or in the case of driving, blocking others from passing).  In order to truly reach over to the other side in the debate at work, all parties need to be involved to make the discussion clear and make all issues come out on the table.

Situation 2 - when people wait until the other car has completely passed, they delay the cars behind them and create a wait for themselves when they could easily continue moving.  Similarly, in the workplace, sometimes people wait until they have left a job before pursuing a new one, or wait until an adversary leaves before making changes that need to take place.  Both situations in HR create difficulty; in the former, people don't discover new opportunities that may exist at their current work location, and in the latter, people miss out on opportunities to learn from those who are going to be leaving soon.

So next time you are out driving, think about these two situations, and how you can both drive better and learn from them to give your new perspective on HR and Careers.


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