{"id":3149,"date":"2009-06-05T17:53:04","date_gmt":"2009-06-05T21:53:04","guid":{"rendered":"https:\/\/www.albany.com\/hr\/2009\/06\/arrogance-ignorance-unconstructivecriticism.html"},"modified":"2009-06-05T17:53:04","modified_gmt":"2009-06-05T21:53:04","slug":"arrogance-ignorance-unconstructivecriticism","status":"publish","type":"post","link":"https:\/\/www.albany.com\/hr\/2009\/06\/arrogance-ignorance-unconstructivecriticism\/","title":{"rendered":"Arrogance, Ignorance, and Unconstructive Criticism"},"content":{"rendered":"
I was at a truck rental
\nlocation in 2000 when I saw this nugget of a quote hung up on a wall from an
\nold newspaper:<\/p>\n
“If we are going to kill anything, let it be the arrogant attitude, ignorance, and unconstructive
\ncriticism.” MB<\/p>\n
Nothing kills morale in an organization more than poor attitudes, unwillingness to consider other
\nthought patterns, and the inability to criticize appropriately. Building and following a mission
\nthat instills pride in differences of opinion, encourages open dialogue, and rewards positive interactions creates organizations like Disney, Apple, and Ritz Carlton, where ideas and exchanges of ideasare valued.<\/p>\n
What to you do in your organization to kill arrogance, ignorance, and unconstructive criticism?<\/p>\n","protected":false},"excerpt":{"rendered":"
I was at a truck rental location in 2000 when I saw this nugget of a quote hung up on a wall from an old newspaper: “If we are going to kill anything, let it be the arrogant attitude, ignorance,…<\/p>\n","protected":false},"author":147,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-3149","post","type-post","status-publish","format-standard","hentry","category-feedback"],"yoast_head":"\r\n