{"id":5762,"date":"2010-03-08T09:44:12","date_gmt":"2010-03-08T14:44:12","guid":{"rendered":"https:\/\/www.albany.com\/hr\/2010\/03\/setting-ground-rules-for-contacting-management.html"},"modified":"2010-03-08T09:44:12","modified_gmt":"2010-03-08T14:44:12","slug":"setting-ground-rules-for-contacting-management","status":"publish","type":"post","link":"https:\/\/www.albany.com\/hr\/2010\/03\/setting-ground-rules-for-contacting-management\/","title":{"rendered":"Setting Ground Rules for Contacting Management"},"content":{"rendered":"<p>Every company needs a protocol to ensure communication across all levels of management is consistent. Once in a while, someone may go too far up or down the ladder of management to communicate information, or may not communicate properly at all.<\/p>\n<div>\n<\/div>\n<div>An open door policy is most effective when proper protocols are put in place so it is used efficiently. Having a company email address and phone number that people can reach you at to set up an appointment is best. Some people aren&#8217;t comfortable spilling details over email, but at least using email and the phone to book the time can prevent a lot of inefficiency.<\/div>\n<div>\n<\/div>\n<div>Over the past two years, I&#8217;ve seen the level of dialogue I&#8217;ve had with people become more effective because people use email and the phone to address issues before making an in-person visit.<\/div>\n<div>\n<\/div>\n<div>As managers, the open door should be open for the open door policy to be effective, but that doesn&#8217;t mean the open door has to be walked through; just as effectively, a well-crafted email and phone policy can make you seem more open to feedback than you are now.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Every company needs a protocol to ensure communication across all levels of management is consistent. Once in a while, someone may go too far up or down the ladder of management to communicate information, or may not communicate properly at&#8230;<\/p>\n","protected":false},"author":147,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,13,45],"tags":[],"class_list":["post-5762","post","type-post","status-publish","format-standard","hentry","category-employee-relations","category-feedback","category-time-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\r\n<title>Setting Ground Rules for Contacting Management - Robert Braathe&#039;s HR &amp; Albany Jobs Blog<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.albany.com\/hr\/2010\/03\/setting-ground-rules-for-contacting-management\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Setting Ground Rules for Contacting Management - Robert Braathe&#039;s HR &amp; Albany Jobs Blog\" \/>\r\n<meta property=\"og:description\" content=\"Every company needs a protocol to ensure communication across all levels of management is consistent. 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