{"id":6089,"date":"2010-04-17T08:09:19","date_gmt":"2010-04-17T12:09:19","guid":{"rendered":"https:\/\/www.albany.com\/hr\/2010\/04\/dealing-with-difficult-people.html"},"modified":"2010-04-17T08:09:19","modified_gmt":"2010-04-17T12:09:19","slug":"dealing-with-difficult-people","status":"publish","type":"post","link":"https:\/\/www.albany.com\/hr\/2010\/04\/dealing-with-difficult-people\/","title":{"rendered":"Dealing With Difficult People"},"content":{"rendered":"<p>Many of the biggest issues in HR involve dealing with difficult people. I spoke recently to a client who had an employee of nearly 30 years who consistently seemed to be scaring off new employees through their demeanor and lack of work ethic. About a year ago, this same client expressed the same concern about the same employee.<\/p>\n<div>\n<\/div>\n<div>I suggested that they read the book &#8220;Dealing with People You Can&#8217;t Stand&#8221;. This book provides effective strategies for dealing with difficult people with grace and dignity. <\/div>\n<div>\n<\/div>\n<div>At this point, I informed him that this really is a leadership problem &#8211; if the same employee is expressing the same behaviors a year later, then not enough has been done in the past year to document, coach, or counsel. <\/div>\n<div>\n<\/div>\n<div>I&#8217;m hoping my book will be just the remedy to help him address this issue.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Many of the biggest issues in HR involve dealing with difficult people. I spoke recently to a client who had an employee of nearly 30 years who consistently seemed to be scaring off new employees through their demeanor and lack&#8230;<\/p>\n","protected":false},"author":147,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,13,47],"tags":[],"class_list":["post-6089","post","type-post","status-publish","format-standard","hentry","category-employee-relations","category-feedback","category-training"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>Dealing With Difficult People - Robert Braathe&#039;s HR &amp; Albany Jobs Blog<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.albany.com\/hr\/2010\/04\/dealing-with-difficult-people\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Dealing With Difficult People - Robert Braathe&#039;s HR &amp; Albany Jobs Blog\" \/>\r\n<meta property=\"og:description\" content=\"Many of the biggest issues in HR involve dealing with difficult people. 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