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Cafe Hollywood

275 Lark Street Albany, NY 12210

Overview

Come to check out pool tables, darts, touch tunes, a large patio, sidewalk seating, 24 drafts, micro brews, food, and more.

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Read Reviews

2 reviews from our community

This is one of my favorite places to hang out!
My friends and I love to play corn hole and connect 4 on the back patio. All of the bartenders are amazing, they are super helpful when I can’t decide what I want to drink. This is hands down my favorite spot for happy hour.

If I could give 0 stars, I would. The most despicable customer service experience I have ever experienced. Went in on a Tuesday night for a corporate event and we took napkins from the bar area to wipe down our wet chairs/table outside and got BARKED on by the “manager on duty”, Joe T. He claimed we were wrong for taking napkins and instead of coming to speak to us like professional adults, he treated us like we were students. Amidst him yelling at us for taking napkins, we were apologizing and saying there must have been a misunderstanding, but he continued on, saying we were wrong. We then wanted to cancel our food order that we placed and had yet to be served, but he threatened to call the cops on us. Mind you, we wanted to cancel our food order because we no longer wanted to spend anymore money or time there and wanted to leave ASAP after that confrontation. We apologized again for taking the napkins and told Joe that he owed us an apology for how he approached us, but he refused and said “I don’t owe you guys anything, you were completely wrong”. We decided our reputation as a company was not worth such amount of money and kept our food order. The other bartender served our food in complete silence and then refused to give us this “manager’s” name. Never again will I give this bar my money and I will be sure to inform my fellow colleagues, alumni, and current students in the area about this terrible encounter. I am honestly shocked at how he treated the entire situation, OVER NAPKINS!


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