A perennial question with varying answers. As my guest speaker stated in yesterday's classes, "if you have the personality and the passion for what you do, we can teach you what you need to know when we hire you." Self-actualized...
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Driving and HR – The People Who Pull Up Behind You on A Hill
On Lake Avenue in Saratoga, there is a hill at a traffic light where I am waiting for someone to pull so close that I accidentally back into them because they are too close to me. It's frustrating; I leave...
Flex Time and Flexible Work Schedules
Not everyone can handle or be available for a 40 hour workweek. Some of the best employees available may only be able to work for you as a second job or as a part-timer with flexible hours. Why lose a...
Guest Recovery Situations
Dealing with guest recovery (or customer service recovery) in a workplace is sometimes a lost art; many businesses will give away too much or (sometimes worse) not even say sorry when they have messed up a guest or customer's experience.Many...
HR in Baseball – The Two Out Intentional Walk
As I crawl out of the fetal position after my beloved Yankees were eliminated from the playoffs, I look back on the autopsy of the season and look at a couple key causes, one being the two-out intentional walk.A couple...
More Information on the Walt Disney World and Disneyland College Programs
Once again, it was a magical experience attending the Walt Disney World College Program presentation at Schenectady County Community College. If you weren't able to attend, remember to visit the College Program website to participate in the E-Presentation.In 1994, Disney...
Walt Disney World College Program Presentation at SCCC Thursday 10/21 at 12:30pm
Come find out about college student internship opportunities for the Walt Disney World and Disneyland College Programs. Tomorrow's presentation at SCCC is the second of two being held at Schenectady County Community College. It is at 12:30 and runs about...
Book Review: Culinary Careers: How to Get Your Dream Job with Advice from Top Culinary Professionals
On my regular stop to the library, I picked up a copy of Culinary Careers:How to Get Your Dream Job with Advice from Top Culinary Professionals. I'm sharing some of its findings with some of my students and advisees who...
Response to Continuing Education for Employees
Here are some of the responses to my question on how companies provide continuing education for our employees"We give our employees a budget of $500 a year for continuing education classes. They just need to run the event by us...
Continuing Education for Employees
Many companies offer additional benefits in the form of tuition reimbursement to their employees to keep them at the top of their game. However, this may be cost prohibitive to the small business owner. There are, however, a multitude of...