Q: I have a boss who always seems to jump to conclusions without looking in detail at work I’ve done, and then send me “nastygrams” via email complaining about some policy issue or infraction. If he would actually read my attachment thoroughly, he then would realize that what I have done is correct. In the end, what usually happens is I get frustrated, he gets frustrated, and if he had just read what I sent more clearly there would never be misunderstanding. Help!
A: Email communications can be the downfall of many a relationship or create massive unproductive spells. Where possible, avoid email altogether.
Sounds to me that you need to provide more detail explaining what you are sending along, so that way there aren’t a flurry of emails back and forth, and that way the message explains itself.
Better yet, consider showing your boss your work prior to sending it, and that way any questions are answered at the draft stage.
Regardless of the sender, it’s important to critique your criticism before you deliver it, because you may find that when you do criticize, you will be taken more seriously. The more accurate and detailed your initial analysis is, the less you are likely to criticize others by rushing to judgement.