A disturbing trend I’ve witnessed over the past few years is the trend for someone to avoid doing business with someone because they have been told “no” or “we’re not interested” in a service provided by another.
The pattern is as follows:
1. Party 1 comes to Party 2 interested in offering a product or service.
2. Party 2 takes the time to listen to Party 1’s offer but politely declines
3. Party 1 runs into Party 2 again in the future, and dismisses anything Party 2 has to say because they were rebuffed prior.
Over and over again in business, I’ve seen this pattern repeat itself. Here are some steps Party 1 should follow to gain perspective from the turndown
1. Party 1 should see how they can address Party 2’s interests in a different way
2. Party 1 should on their own seek answers inside as to why Party 2 would decline using their product or service.
3. Party 1 should treat Party 2 with respect with people that do business with Party 2, because badmouthing Party 2 could be a turnoff to the people who actually do business with Party 2.
I’ve especially seen this last one (the badmouthing) be such a relationship crusher and trust buster in many lives; it only makes Party 1 look bad and makes people who deal with Party 1 think that they must be badmouthing everyone.