Lee Cockerell, author of Creating Magic, mentioned in a Time Management course that he preferred living close to work to minimize time commuting. I agree with him mostly, but I enjoy the buffer I have with living about 35-40...
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Favorite HR and Career Books
Here are a list of just a few of my favorite books when it comes to HR and Careers7 Habits of Highly Effective People by Stephen CoveyThe 4 Hour Workweek by Timothy FerrisA Whole New Mind by Daniel PinkCreating Magic...
Bartering and Bartending
Common questions I get from students include "How do I break into a new business?" and "How can I learn more about sales?"Bartering can provide you with some great opportunities to show off what you can do with limited investment...
Knowing When You Are Wanted
Last fall I wrote to two school districts about teaching an adult education class called Introduction to Macs. I call it my own "Tale of Two Cities".The first town wrote back to me in about 20 minutes, and dismissed my...
Shave Your Head and Start Over
When it comes to business, sometimes, "shaving our head and starting over" means throwing out old practices completely and starting fresh with something knew.I was asked last week what was the meanest thing I ever said to someone.A few years...
Breaking The Breaks Up
Q: My staff is lethargic after about 5 hours of selling during an 8 hour shift. What can we do to improve productivity and improve their morale?A: For any 8 hour shift, I like to give 2 30-minute breaks instead...
Food for Thought – Human Resources in Restaurants
I spoke to my class today about my recent experience at a restaurant where I was served by a well-trained, confident, and competent bartender assisting probably 30 guests with a smile and with great follow-through. Meanwhile, at the same time,...
The Wealth of Ages
A well-run organization will have people of all ages working with one another sharing ideas and best practices. Having a wealth of experiences along with new ideas and create opportunities for both new perspectives and new learning experiences for all.The...
Thinking of Leaving = Leaving
Q: I've heard from various sources that once you tell your company or boss that you are thinking of leaving, then you basically are saying you are leaving. What steps can you take to prevent this from happening?A: It's...
Arrogance, Ignorance, and Unconstructive Criticism
I was at a truck rental location in 2000 when I saw this nugget of a quote hung up on a wall from an old newspaper: "If we are going to kill anything, let it be the arrogant attitude, ignorance,...