Many of the biggest issues in HR involve dealing with difficult people. I spoke recently to a client who had an employee of nearly 30 years who consistently seemed to be scaring off new employees through their demeanor and lack...
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Strengths from Strengthsfinder
A survey I took a while back that I'd like to share. Something I'd suggest taking advantage of is getting this book and discovering your strengths!Here are my strengths from the strengthsfinder.com profilerThe Signature Themes report below displays my five...
Phone vs. In Person Interview
Q: Why do so many companies do phone interviews vs. in person interviews? Phone interviews seem so impersonal.A: Phone interviews allow companies to pre-screen applicants, cut down on travel expenses, and enable more flexibility in meeting with applicants. As a...
Resume Submission and Application Protocol
Courtesy and technology seem to differ from place to place when it comes to the application process right now. It is important to remember the human touch on both sides of the application process.Gone are the days when a personalized...
Scheduling Dilemma
Q: I can't seem to cover my Saturdays at my retail store so we are able to maximize sales. I have 5 full-time employees who work on Saturdays, and 10 part-timers. The full-timers either work 8-5 or 1 to 10pm,...
Who’s Got Your Back
I'm reading an excellent book called Who's Got Your Back by Keith Ferrazzi. Keith's first book Never Eat Alone was also one of my personal favorites.Who's Got Your Back talks to you about building deep personal and professional relationships with...
The Leadership Challenge
From time to time, I will post recent work I have done as part of my PhD Program. Here is a recent discussion post that I put together on "The Leadership Challenge"The most important supervisory challenges in the workplace, according...
Minding The Minds
It's so important to nurture the great minds in your business. If work tends to be mundane, involving your top perfomers in key "future-thinking" work will keep them around much longer than if you let their talents lie dormant. Many...
The Art of Introduction and Assimilation in Business
I haven't done a scientific study, but results over the years have indicated to me that people who are introduced and assimilated into a work culture immediately upon hire stay longer, are more productive, and more successful longterm. From my...
Managing To Do Nothing
I had some friends who used to say they worked for "A manager - he manages to do nothing at all." Unfortunately, in many work situations, that seems to be the perception about management.Having an effective MBWA (Management By Walking...