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Solid Surface Craftsman, Inc.

144 Freemans Bridge Road
Schenectady, NY 12302


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3 reviews from our community

Do not make the mistake I made and have these guys do your countertop, you WILL regret it. Not only did they push back the install date 3 TIMES, they were 2 hours late on the day they finally did come to install it, the countertops did not even come close to fitting properly, and the installers insisted on installing it anyways. They seemed very rushed to get the job done, did a sloppy job, and when I called their office I complained both to Ed who I guess is their countertop manager and Alan the owner/operator who were both condescending and rude and refused to send out a crew to fix their mistakes. Not good people to do business with and I would highly NOT recommend them to anyone else.

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Quite possibly the most unprofessional people I have ever dealt with. I'm upgrading my bathroom and I'm a do it yourselfer, anyways I went to solid surface to look at slabs and upon asking a few simple inital questions was met with a sense of "what are you doing wasting my time" from the girl in the front. Then when I asked to look at slabs, she couldn't have been happier to push me off on the worker in the back, a stringy bald guy named eddy who seemed to know next to nothing about granite despite having "worked in the industry for more than 20 years." Every question I asked was met with a scoff, sneer, or snyde smug remark instead of an actual answer. How dare I do my own project, they are the "professionals" and no one else can do what they do. I got pretty sick of being talked down to simply because I wanted to spend my money with them, so I ended up giving that privilege to granite and marble works off exit 16, who were very helpful and professional, should have gone there first! To sum things up, if you like being talked down to and treated like a 4 year old, enjoy your experience at solid surface, but if you like being treated like an adult and getting answers to your questions maybe another company would be a better fit for you. Events

  • Baby Animal Days
    Today until Sunday, Apr 21, 2024
    Join Indian Ladder Farm for their 29th year of Baby Animal Days at Indian Ladder Farms starting March 29 - April 21! Exhibits will be open 10AM - 5PM daily.
  • SaLChata Wednesday's- Dance Event
    Today until Wednesday, Apr 24, 2024
    Join us every Wednesday for SaLChata Wednesday! We offer a 1 hour lesson of Salsa or Bachata followed by open social dancing!
  • Salsa Vida Saturday's
    Today until Sunday, Apr 21, 2024
    Salsa Vida is a weekly Open Social Dance Event offering a 1 hour dance lesson followed by open social dancing- no partner needed!
  • The Time Capsule: What We Found Under Philip Schuyler
    Today until Wednesday, May 1, 2024
    Nearly a century after the Philip Schuyler statue in front of City Hall was installed, its removal prompted the discovery of a hidden Time Capsule box buried below. The contents are now on display!
  • Special Screening of Poisoned Ground: The Tragedy of Love Canal
    Join us for an in-person-only screening of the documentary film, Poisoned Ground: The Tragedy of Love Canal (2024), followed by a Q&A session with filmmaker Jamila Ephron.
  • Capital Region Classical: Paul Lewis, piano
    His Schubert cycles at Wigmore Hall twenty years ago cemented his place as one of the leading interpreters of the Germanic canon. Join us for part III of his two-season, four-concert traversal.
  • Venture NY
    Wednesday, Apr 24, 2024
    This is the marquee early-stage event for Upstate Capital and provides significant opportunities for early-stage and emerging investors to learn from their peers' experiences, meet other active invest
  • Dutch Settlers Society of Albany Program
    Wednesday, Apr 24, 2024
    Free program for members and the public with a history-themed speaker
  • Beginner Bachata Lesson
    Thursday, Apr 25, 2024
    Discover the beauty and rhythm of Bachata in our beginner-friendly lesson!
  • The 21st Annual Dining Out For LifeĀ®
    Thursday, Apr 25, 2024
    Dine In or Take Out at our partnered restaurants on 4/25 throughout NE NY and a portion of your bill will be donated to us!
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