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1 Crossgates Mall Rd
Albany, NY 12203


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3 reviews from our community

The owner is the rudest human I’ve ever come in contact with. He’s racist, rude and has poor customer service skills. He was very rude over an exchange, and when I told him how rude he was he said he “was fine with it”

I had bought a dress from track 23 and i didnt see that it had a stain on it until i got home i work 2 jobs so i had the dress for 4 days until i had time to bring the dress back to exchange it for the same dress the lady gave me a attitude from the beginning for no reason then said she willl exchange it to go get another one and i did so i couldn't find it went to the front desk again to tell them i couldnt find the dress and the older guy with the glasses was very rude and told me he couldn't exchange the dress because it smelled like cigarettes which i dont even smoke cigarettes and i never heard of that i only had the tags on the dress and i called the day before to make sure i can exchange it because someone had already worn the dress the way the handled the situation was very rude and unprofessional i wont ever go buy anything from them again! I rate them a zero no wonder they are always hiring they dont know how to treat people .

I bought a dress they wouldn't take it back mind u it had a tag on it i brought it back because it has a stain on it and. He said smells like a cigarette. Im only 20 amd


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