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Pandora Reopens in a Newly Remodeled Space at Crossgates

By Joe Legault

Shoppers at Crossgates have a new spot to browse charms and bracelets. Pandora has reopened in a newly remodeled store on the mall’s upper level, right next to H&M.

The relocation, announced October 20, 2026, gives the Guilderland store a refreshed look just ahead of the holiday shopping season.

inside the Pandora jewelry shop

A New Look for Pandora at Crossgates

Pandora calls itself the world’s largest jewelry brand, specializing in accessible luxury pieces designed for personalization. Shoppers can build a charm bracelet or pick out a gift that reflects a personal story or milestone.

“Pandora’s reinvestment brings a fresh look to the store,” said Leslie Mugrace, Marketing Director at Crossgates. She added that the update enhances the shopping experience for guests celebrating their stories through jewelry.

What You’ll Find Inside Pandora

Charms are the brand’s signature, letting shoppers start a bracelet or necklace and add pieces over time to mark milestones. The store also carries necklaces, bracelets, and rings in a variety of materials.

For extra sparkle, Pandora offers lab-grown diamond pieces set in 14 karat gold, white gold, and sterling silver. The diamonds are grown, cut, and polished with 100 percent renewable energy and set in recycled silver or gold.

Plan Your Visit

Find Pandora on the upper level of Crossgates near H&M. Check shopcrossgates.com for mall hours and updates on new openings, events, and promotions.

Check out more Crossgates Mall shops and dining options >>

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About the Author: Joe Legault Joe is a local writer/editor from Lake Luzerne, NY, with a passion for hiking the Adirondack high peaks, running half marathons and 5Ks, and visiting local craft breweries like Common Roots and Dancing Grain. He enjoys writing about the region's can't-miss attractions and activities.
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